Operations Management Quality Improvement Initiative Essay

Learning Plan 5 Quality Improvement Initiative Identify a business that has recently launched a quality improvement initiative (Harley Davidson would be just one of many examples). Your business could be one that is primarily product-providing or one that is primarily service-providing. Do some independent research in order to provide an overview of this initiative and the results of their efforts. The overview should take the form of a two-page paper. Within that assignment, cite examples of any control costs or failure costs that you can identify, in addition to prevention costs, appraisal costs, internal failure costs, and external failure costs (all of these terms are defined in considerable detail in section 8.8 of your textbook).†¦show more content†¦Thus the customer service initiative. In this initiative, customers are randomly called after they have been in the branch and are asked to rate their experience with Chase personnel and their visit to the branch. They are given a rating scale of 1 to 10, 10 being the best, 1 being the worst. Every Chase employee is highly aware that the rating received must be either a 9 or a 10 or it is counted as a zero. Consequently, the emphasis of each employee is to go above and beyond what is expected for every customer. Another change Chase made is they re-designed their portfolio of accounts to retain and acquire the most satisfied customers possible. Many changes have taken place in the product selections over the last few years. The products have been geared to meet the needs of the customers while also keeping the bank profitable. Chase, like other banks, has sought to increase the methods of payment processing available to the general public and business clients. These products include debit cards, prepaid cards, smart cards, and credit cards. However, with convenience of easy credit, there is also increased risk that consumers will mismanage their financial resources and accumulate excessive debt. Banks make money from card products through interest payments and fees charged to consumers and transaction fees to companies that accept the credit- debit - cards. This helps in makingShow MoreRelatedNissan S Operations Management Essay1127 Words   |  5 PagesOperations management 1. One of the improvement initiatives that helped to win the Sunderland plant a new model was a four-year programme. It started eight years before the new model was due to start production. Why do you think it takes eight years for initiatives like this to come to fruition? Definition Operations management focuses on carefully managing the processes to produce and distribute products and services to its users. A great deal of focus is on efficiency and effectiveness ofRead MoreThe Case for Change1270 Words   |  6 Pagesengagement was needed. 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“Of Mice and Men” and “Into the Wild Essay” Free Essays

of Mice and Men’ and Sean Peen’s ‘Into the Wild’ explore the fundamental themes of freedom, companionship and following your ambitions. (QUESTION). ‘Of Mice and Men’ is set during the Great Depression in which George and Leonie explore the realism of freedom and hardships by hoping to one day have their own farm. We will write a custom essay sample on â€Å"Of Mice and Men† and â€Å"Into the Wild Essay† or any similar topic only for you Order Now In contrast, Chris from ‘Into the Wild’ achieves ultimate freedom by choosing to run away and live In the wild. Both texts explore different perceptions of freedom. Steinbeck novel demonstrates how everyone’s perception of freedom is suppressed. George and Lien’s idea of freedom is to have their own land and yield themselves from the peril of the world. However, they are denied this freedom because of their lack of money. The technique of multiple perceptions Is adopted by the omniscient narrator to access various view points of the characters that represent different types of freedom suppression. This is depicted in the sentimental quotes by Curlers wife who says â€Å"l tell yea I could of went with shows’. Ã'› She was breathless with indignation† or Crooks who states â€Å"Cause I’m black. They play cards In there, but I can’t play because I’m Black. Similar to George and Leonie, Chris desires freedom however, he does this by moving away from a lavish lifestyle to one of struggle which he calls â€Å"ultimate freedom†. This change is contrary to that of George and Leonie who are looking to free themselves from the chains of poverty. Through the poetic phrase â€Å"The f reedom and simple beauty Is too good to pass up† Chris expresses his new found freedom in the laws of nature. Therefore both texts explore a heightened sense of suppression for the protagonists when it comes to the idea of freedom. The necessity of companionship is integral in both texts. Companionship can have both positive and negative ramifications. In Steinbeck novel Leonie Is shown to exhibit child-like behavior which makes him completely dependent on George. As a result of his disability, Leonie spends all of his time with George and the pair often find themselves running from authority. Despite the difficult situations that Leonie Imposes on George, George describes his gratitude towards Lien’s companionship through a sentimental tone when he states â€Å"†¦ With us it anti like that†¦ We got somebody to talk to†¦ † This highlights that through a time of great difficulty where people avoided each other as expressed through the quote, Maybe everybody in the whole damn world is scared of each other† George values Lien’s companionship. In contrast. Peen’s film explores Chris’ distaste for human companionship in order to achieve his ultimate freedom. He expresses this through his aversive tone, â€Å"You don’t need human relationships to be happy†¦ † Chris demonstrates that companionship isn’t necessary to have happiness and that it can be found In nature. HIS viewpoint of companionship Is a result of his parent’s physical disputes. However he later realizes that he was happiest when in the company of other travelers. He expresses this through the technique of regretful tone as he says â€Å"Happiness only real when shared†. Therefore both texts signify the Importance of companionship. Both texts promote the Idea of following your ambitions to ultimately lead you to happiness. George and Leonie strive to have their own farm but their dreams remain unfulfilled. In the end George has to kill Leonie 1 OFF Burns’, â€Å"To a Mouse†, which contains the couplet, â€Å"The best laid plans of mice and men / Often go awry’. Hence, it is a novel that Juxtaposes the nature â€Å"of mice† – and the social world – â€Å"men† and provides an insight into the fading nature of ambitions. The manifestation of handicapped characters such as Crooks having a crooked spine, or Leonie being mentally slow, metaphorically schemes the theme of men going ‘awry by trying to achieve a disillusioned dream. Peen’s film contradicts Steinbeck novel and shows that Chris indeed found happiness by following his ambitions. His ambitions involved trying to understand the human condition which can be seen through his zealous poetry when Chris states † Two years he walks the earth†¦ The climactic battle to kill the false being within†¦ No longer to be poisoned by civilization†¦. Chris wanted to understand the raw power of human experiences which he says is â€Å"†¦ The core of man’s spirit†¦ And his dedication to fulfill this ambition led him to find what he was looking for and ultimately find happiness. Therefore in conclusion, the protagonists in â€Å"Of Mice and Men† and â€Å"Into the Wild† uniquely express the fundamental ideas of freedom, companionship and following your ambitions. Their desire for freedom is shared but their perception of obtaining it is different. Steinbeck shows that the ambitions of men will remain unfulfille d while Peen’s film depicts that the ultimate freedom is to share happiness. (Question) How to cite â€Å"Of Mice and Men† and â€Å"Into the Wild Essay†, Essays

Rejection Electronics Intellectual Property -Myassignmenthelp.Com

Question: Discuss About The Rejection Electronics Intellectual Property? Answer: Introducation IP mechanisms are playing an important role in the company related matter. These mechanisms can be classified as copyright, trademark and patent. The reputed companies that are using these intellectual properties are as follows: IBM: IBM is using the intellectual property mechanism to protect their innovations. The patent right is one of them. At present, the company has almost 7500 patents that are gradually increasing on year basis. The most protected area of IP mechanism is the Operating System Migration and Storage Area Network of Migration (Joyce et al. 2017). The company has to use this patent right; otherwise the terms of the right will come to an end. Legal proceeding can be taken as against any company that will make any attempt to use the protected innovations of IBM. Another mechanism is Copyright that is applied on the name of the company IBM so that any other entity shall not use the similar name. The reason behind it as the name carries out the identity of the company. Additionally, the logo used by IBM must not be used by any other company; otherwise a complex situation will be cropped up and the reputation of the company will be getting affected. Facebook: Face book is a reputed social network site and working as the best service provider since long. All the innovative ideas of Facebook are potential assets of the company and therefore, they are needed to be protected. Copyright helps Facebook in this case and the company can take all the possible legal steps in case any other company intends to copy their innovations (Litman 2017). Further, Facebook has applied the right to secure their name as the name is bearing a global identity now. Facebook brings about innovation in certain sectors such as news feed streams and market place to sell the staffs to other users. These innovations are the personal credit of the company and needed to be protected. Patent right does this job. Samsung: It is a multipurpose company and most popular product of this company is mobile phones and tab. The company has been providing lots of innovative ideas to the customers and holds a good place in the world of mobile technology. At present, the company is obtaining 5000 patent rights per year. One of the best innovations of the company is White Light Emitting Diode and Liquid Crystal Display. It is required to come under the purview of patent right (Yang 2016) On the other hand, the logo and catch line of the company are also needed to be protected through copy right. The main reason behind the same is to protect the identity of the company from others. Instagram: Instagram is a leading company in the world of social media. This company also provides certain creative thoughts that are needed to be protected. The business outsource of this company is growing on daily basis; therefore, possibility of imitation of its products by others has been cropped up. Therefore, this company has adopted certain process to protect their innovation by way of IP mechanism. This company also has its logo as identification mark and that are needed to be protected. The company has protected that logo by the process of copyright (Xie 2016). Sony: Sony is a multinational conglomerate that are providing service in the field of electronics, entertainment and gaming. It is the fifth largest TV manufacturer and therefore, it is obvious to state that the company needs to protect their innovative skills. The company acquires patent rights for securing their innovative thoughts. The company also acquires copyright over their name, logo and trademarks to restrict other copying the same. (a) Companies which have their own operating system must acquire the rights under patent to secure it. Apart from this, all the inventions are considered as their own credit and the company needs to protect the ideas so that all the other companies could not copy from that (Burkart 2015). IBM needs to secure its operating systems from the outsider company so that they could generate original products. Concurrently, it is important to copyright their name and trademarks. (b) Samsung is one of the leading companies in the arena of electronic goods and phones. The company is famous for new product innovation and invention, therefore, to retain their reputation, the company needs to protect their product from the outsiders. IP mechanisms are playing an important role in this case (Knuutinen 2014). It helps to protect their intellectual properties so that the company can avoid all the future dilemmas. Reference: Burkart, P., 2015. Intellectual property rights.The International Encyclopedia of Digital Communication and Society. Joyce, C., Ochoa, T.T., Carroll, M.W., Leaffer, M.A. and Jaszi, P., 2016.Copyright law(p. 85). Carolina Academic Press. Knuutinen, T., 2014. Intellectual Property Rights. Litman, J., 2017. Digital Copyright (2017). Xie, K.Y., 2016. Improving the Patent System by Encouraging Intentional Infringement: The Beneficial Use Standard of Patents.U. Pa. L. Rev.,165, p.1019. Yang, L., 2016. The Research of Limited Patent RightFrom the Perspective of Injunction Rejection.Electronics Intellectual Property,8, p.009.